- (732) 341-1370
- info@ecsnj.com
- 118 Route 37 E, Toms River, NJ 08753
When your computer starts acting up, the last thing you want to do is unplug everything, pack it up, and drive to a repair shop. With remote system support from Executive Computer Systems Inc., you don’t have to.
We provide secure, professional remote computer support to homes and businesses in Toms River, NJ, and throughout Ocean County. Whether you’re dealing with software errors, slow performance, email issues, or application problems, our expert technicians can connect directly to your system and resolve most problems—without an on-site visit.
Remote support means faster response times, lower costs, and less downtime—all delivered by a trusted local team with over 30 years of experience.
Remote support allows our technicians to securely connect to your computer or network over the internet using trusted, encrypted tools. While connected, we can see your screen, troubleshoot problems, apply fixes, and guide you through solutions—all while you watch.
It’s like having a technician right there with you, without leaving your desk.
Our remote services are perfect for a wide range of common (and not-so-common) tech issues, including:
If your system can still connect to the internet, chances are we can fix it remotely.
You’re working with a local team who knows your environment and systems.
All sessions are encrypted and fully transparent—you can watch everything we do.
Lower labor costs compared to onsite visits.
Skip the trip. We can connect and start troubleshooting in minutes
Pay per session or as part of a support plan.
We also offer scheduled remote maintenance for business clients who need regular updates, backups, or security checks.
Our remote system support is ideal for:
Our team is trained in a wide variety of systems and software, including Windows, macOS, Microsoft Office, QuickBooks, Medisoft, Lytec, and many others.
Getting started is quick and easy:
We’ll ask a few quick questions to understand the issue.
We’ll send you a secure link to connect your system to ours (with your permission).
Our technician performs diagnostics and resolves your issue while you watch.
We provide a summary of what was done and answer any questions. If additional service is needed, we’ll guide you on next steps.
Most remote sessions take 30–60 minutes, depending on the complexity of the issue.
We may also be able to help clients outside of New Jersey, just ask.
While we’re based in Toms River, NJ, our remote services allow us to assist clients across:
Yes. We use encrypted, industry-standard tools that require your permission to connect. You control when the session starts and ends, and you can see everything we do.
If the connection drops, we’ll call you and resume the session once the internet is restored. You’re never billed for time lost to disconnection.
Absolutely. We can configure most email platforms (Outlook, Gmail, Exchange) remotely, including troubleshooting errors and syncing across devices.
We support Windows PCs, macOS systems, laptops, desktops, and many business platforms including Microsoft Office, Medisoft, QuickBooks, and others.
If we determine that remote service isn’t sufficient, we’ll offer to schedule an on-site visit or have you bring the system in. Remote session fees may be credited toward further work.
We’re not just here for the fix—we’re here for the relationship.
Need immediate support? Skip the trip. Let us solve your system issues quickly and securely, right from our office to yours. We’ll get you back up and running with no hassle, no long waits, and no surprises.
Schedule a remote system support session today.
